Highly motivated, result oriented professional with broad experience of over 6 years of working in diverse business environments that demand strong organizational, technical and interpersonal skills, along with the demonstrated ability in Administration, Operations, Training and Customer Relation. Ability to diplomatically resolve customer complaints and defuse tension, to ensure customer retention. Effective at collaborating with others to achieve established goals. Possess strong customer service skills, ability to interact with cross-functional departments, with a high degree of professionalism, discretion and problem resolution capabilities
• Mainly responsible for end to end recruitment from USA, UK, CANADA, IRELAND, AUSTRALIA, GERMANY, FRANCE, INDIA, PAKISTAN, PHILIPPINES, EGYPT, JORDAN & SUDAN.
• Responsible for preparing the Annual Recruitment Plan for the Group, as well as for each vertical.
• Planning for Visa requirements, applications and allocation.
• Managing and developing existing and new sourcing channels with the objective of improving effectiveness and lowering costs.
• Evaluating the effectiveness of various sourcing streams and make recommendations regarding improvement.
• Liaising with recruiters and facilitate their utilization of various sourcing channels.
• Monitoring recruitment advertisements, their effectiveness and initiate appropriate interventions.
• Managing contracts with Recruitment Agencies, On-line Recruiters, Job-Boards and other sourcing agencies.
• Recommending innovative recruitment campaigns.
• Receiving the Annual Manpower Plan, PRF’s, making sure of entering in system and forwarding to concerned vertical.
• Monitoring recruitment action with respect to PRF’s and available mandates. Highlighting any issues to Head of HR.
• Liaising with the various verticals and function as the `linking-pin’ to ensure integrated action.
• Ensuring up to date Recruitment Tracking System.
• Liaising with HRIS/ TALEO to ensure effective reporting of all Recruitment activities.
• Being the Part of Credential’s Committee.
• Ensuring the compliance of all related policies in the process of Recruitment.
• Liaising with HRIS/ TALEO to ensure effective reporting of all Recruitment activities.
• Being the Part of Credential’s Committee.
• Ensuring the compliance of all related policies in the process of Recruitment.
• Preparing an annual plan for recruitment and visa plan for Recruitment.
• Setting up effective sourcing channels to ensure optimal extraction.
• Actively sourcing and selecting candidates based on approved mandate.
•Reported to the Vice President and administered his executive office providing comprehensive support in achieving all predefined departmental objectives aligned to overall GASCO business plans.
•Ensured effective and productive management of time by organizing the executive calendar, scheduled tasks, organized required meetings and appointments.
•Prepared a wide range of correspondence in English, drafted summaries, dictation notes, minutes of meetings, logged verbal instructions for reference, and undertook proofreading and final typing for Vice President’s signature before conveying messages to addressees.
•Managed all inbound and outbound communication comprising letters, telexes, e-mails and fax messages, reading all documents and determining priority for VP’s review and ensuring proper routing across the organization.
•Monitored in transit correspondence through a computerized system to expedite operational tasks, followed-up with employees to ascertain progress of activities and presented status reports for VP’s review.
•Scheduled and prioritized meetings and appointments for the VP, received corporate visitors, verified visitor IDs, registered visitor details in the internal system and addressed their queries and requests.
•Ensured proper recoding, archiving, maintenance and safeguarding of all confidential and general files as per established company policies and guidelines.
•In close collaboration with the website administration team, oversaw website updates, reviewed content to ensure compliance with company policy on dissemination of business information; directed internal departments to update their intranet portals.
•Managed employee grading, assisted in compensation review, monitored attendance and completed relocation formalities.
•Assisted the manager in fulfilling staffing needs of the organization through planned recruitment and selection of competent personnel to fill in vacant posts in various in-plant departments.